| 1. |
Can I buy a car as a private car buyer? |
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Yes, but we don't know the law of your country regarding this. We cannot offer advice on the method you use to acquire a car or introduce you to a car dealer. Depending on the country, you may not be able to import some car models. You need to check your country's registration laws before you begin the purchasing process. |
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| 2. | Can I buy a car/cars which are not listed on your stocklist? |
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Yes, you can. Please click "ENQUIRY" on top page, and send us detail.
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| 3. | Do you give any warranty for the vehicles? |
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No, we don't give any warranty, but we disclose any interior/exterior damage, the distance the car has been driven, etc. We report this information in accordance with our vehicle grading system (Inspection Grade) by our inspector after doing general maintenance, so you can understand the condition of the car you are buying. [Back
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| 4. |
I don't have a fax machine. How can you send me the documents like invoices? |
| Basically, if you don't have a fax machine it is a hindrance. But, it is not necessary to have a fax in all cases. Also, there are fax services available on the internet. Click below to go to one of the fax service web sites.
http://www.callwave.com/faxwave/ [Back To Top] |
| 5. |
I want to track my EMS shipment |
| If you chose to receive your EMS number, you can track your shipment by clicking below.
click HERE..(http://tracking.post.japanpost.jp/service/jsp/refi/DP311-00100.jsp?locale=en) [Back To Top] |
| 1. |
How To Make Payment? |
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We accept all payment via bank wire transfer (T/T) only, at moment. We do not accept any payment by credit card and other mode. So please make wire transfer only in our bank account.
Please note that all bank transfer charges should be paid by customer.
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| 2. | Where to send payment? |
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Please click "BANK DETAILS" on top page.
For further information, please [Contact Us].
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| 3. | Do you accept Credit Cards? |
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Credit card payment is currently NOT available.
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| 4. | Do you deal with foreign currencies? |
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Currently, you can pay in either Japanese Yen or US Dollar. Once we start accepting payment by credit card, you can pay in Japanese Yen, US$ or Euros etc. [Back To Top] |
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| 5. | Do you accept L/C? |
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No. Currently, we accept payment only by T/T.
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| 6. | How can I see the prices in my currency? |
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You can convert Japanese Yen to other currencies at this currency converter http://www.xe.com/ucc
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| 7. | What are your payment terms? |
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Payments must be made in either Japanese yen or US dollar by T/T.
If not, your order will be automatically cancelled[Back To Top] |
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| 8. | Do you offer credit? |
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No, we do not. Your car will be shipped after receipt of your payment is confirmed by our Japanese bank.
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| 1. |
How much is shipping charge? |
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Please calculate shipping charges from our freight calculator system. You can get the rough idea of the freight from Japanese port to your country. Please note this is for your reference purpose only. You will get the precise shipping charge on our Official Invoice. You can also get quotation/estimate cost of the cars before ordering. [Back To Top] |
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| 2. |
Would you please give me ship schedule information? |
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Please click on the sites of the shipping companies.
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| 3. |
Can I insure my shipment? |
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Insurance is not included in the cost of shipping, but if you inform us of your wish to insure your shipment during the order process, we can get insurance for you at an extra charge.
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| 4. |
How long it will take to reach car? |
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It may take about 3 to 5 weeks after car leaves Japanese port depending on the destination. we use best shipping company for destination port as per services. We have tie-up with different shipping companies for different destination ports.
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| 5. | What documents we will receive? |
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We will send following documents :
01. Bill of Lading
02. Invoice
03. De-registration certificate ( Japanese & English translated copy)
You will receive these documents by Express Mail or Courier.
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| 6. | Do you ship to United States? |
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Yes. We can ship to the US, but we don't offer advice on registering your car in the US.
• EPA http://www.epa.gov/otaq/imports/quikover.htm
• DOT http://www.nhtsa.dot.gov/cars/rules/import/
• US customs http://www.customs.ustreas.gov/xp/cgov/import/ [Back To Top] |
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| 7. | Please give me ship schedule information. |
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• MOL Mitsui O.S.K. Lines, Ltd. - http://www.mol.co.jp/index.shtml
• "K" LINE Kawasaki Kisen Kaisha, Ltd. - http://www.kline.co.jp/index_e.html
• TFS Toyofuji Shipping Co.,Ltd. - http://www.toyofuji.co.jp/english/index.html
• HMM Hyundai Merchant Marine CO.,LTD - http://www.hmm21.com/hmm/jsp/eng/index.jsp
• HUAL HUAL - http://www.hoegh.com/autoliners/
• KIWI Kiwi Car Carriers LTD - http://www.kiwicar.com/
• AMS Armacup Maritime Services - http://www.armacup.co.nz/
• KHN The Keihin CO.,LTD - http://www.keihin.co.jp/english/index.htm
• CSAV Compania Sud Americane De Vapores S.A - http://www.csav.com/
• CCNI Compania Chilena De Navegacion Interoceanica - http://www.ccni.cl/
» Country Specific
• Australia: http://www.dotars.gov.au/transreg/str_imp-cert.aspx
• Canada: http://www.tc.gc.ca/roadsafety/importation/impxus_e.htm
• Canada: http://www.canadiandriver.com/articles/mj/import.htm
• Canada: http://www.cbsa-asfc.gc.ca/
• Germany: http://www.mapsupport.com/thedatabase/impex/imprtgvehger.htm
• NewZealand: http://www.ltsa.govt.nz/importing/frontal-impact-compliance-status.html
• Sweden: http://www.bilprovningen.se/externt/bilprovningen/www/DynMenuBilprovEng.nsf?OpenDatabase
• Sweden: http://www.tullverket.se/en/
• United Kingdom: http://www.vca.gov.uk/faq/importing.shtm
• USA : EPA: http://www.epa.gov/otaq/imports/quikover.htm
• USA : DOT: http://www.nhtsa.dot.gov/cars/rules/import/
• USA : US customs: http://www.customs.ustreas.gov/xp/cgov/import/ [Back To Top]
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| 8. | About Car Parts. |
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Car Parts are only available to those who bought the cars from us.
click HERE..(https://sv88.xserver.jp/~xsvx2009224/cineaction.co.jp/japanese_used_cars/s/po/index.html) [Back To Top]
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